Privacy Policy

Effective Date: 23-05-25
Last Updated: 23-05-25

This Privacy Policy describes how Haseena Mahal Garments & Tailoring L.L.C (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our store, use our website, or engage with our products and services.

1. Introduction

At Haseena Mahal Garments & Tailoring L.L.C, we are committed to safeguarding your privacy. This Privacy Policy explains our practices regarding the collection, use, and sharing of your information and your rights in relation to such information.

By using our services or interacting with us, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and transactional information:

a) Personal Information

• Full Name

• Contact Number

• Email Address

• Delivery/Billing Address

• National ID or Emirates ID (where legally required)

• Gender and Size Measurements (for tailoring services)

b) Transactional Information

• Details of products or services purchased

• Payment details (processed securely via payment gateways)

c) Website Usage Information

• IP address

• Browser type and version

• Pages visited

• Time spent on the site

• Cookies and similar tracking technologies

3. How We Use Your Information

Your personal information may be used for the following purposes:

• To process and fulfill orders

• To communicate with you regarding appointments, orders, or inquiries

• To personalize your tailoring experience

• To improve our services and customer experience

• To comply with legal obligations

• To send marketing communications (with your consent)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share information with:

• Service Providers: For payment processing, IT support, delivery services, etc.

• Legal Authorities: When required to comply with UAE laws and legal processes

• Business Transfers: In the event of a merger, sale, or acquisition

All third-party service providers are contractually obligated to protect your data and use it only for the intended purpose.

5. Security of Your Data

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Measures include:

• Secure servers and networks

• Encryption of sensitive data

• Limited employee access to personal data

• Regular audits and security reviews

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected

• Comply with legal, accounting, or regulatory requirements

Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (for marketing communications)

• Object to the processing of your data under specific circumstances

To exercise your rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of the website.

9. Consent

By using our services, visiting our store, or browsing our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your data as described herein.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically. Changes will be effective when posted on our website.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Haseena Mahal Garments & Tailoring L.L.C